Privacy & Cookies Policy

Halo Travel has engaged Priceline LLC OR Priceline Partner Network Limited (and for the purposes of this Agreement, individually and together with Halo Travel, ‘Priceline’ or ‘we’) to provide you a single source for your travel service needs. These terms and conditions govern your use of these travel services provided by Halo Travel and this web site (the ‘Site’). This Site, along with our mobile sites, is intended for personal, noncommercial use. This Agreement describes the terms and conditions applicable to the services available through this Site. This Agreement describes your responsibilities and, among other things, limits the liability of Halo Travel and Priceline. BEFORE SUBMITTING AN ACCOUNT REGISTRATION FORM AND/OR USING ANY OF THESE SERVICES, PLEASE READ ALL OF THIS AGREEMENT CAREFULLY. BY ACCESSING ANY AREAS OF THIS SITE, USERS (‘USERS’ OR ‘YOU’) AGREE TO BE LEGALLY BOUND WITHOUT LIMITATION, QUALIFICATION OR CHANGE AND TO ABIDE BY THESE TERMS AND CONDITIONS, WHICH WILL CONSTITUTE OUR AGREEMENT (‘AGREEMENT’). If at any time you do not agree with any part of this Agreement, YOU MUST DISCONTINUE USE OF THIS SITE. Priceline reserves the right, in its sole discretion, to amend, modify or alter this Agreement at any time by posting the amended terms on this Site. We recommend that you review these terms and conditions periodically. The amended terms shall be effective from and after the date that they are posted on the Site. This Agreement may not otherwise be amended except in writing signed by both parties. Priceline incorporates herein, by reference, its Privacy Policy WITHOUT LIMITATION OF ANY OTHER PROVISIONS OF THIS AGREEMENT, YOU MAY NOT USE THIS SITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS SITE MAY BE TERMINATED IMMEDIATELY IN PRICELINE’S SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR NO REASON.

Summary of key issues

Collection

We collect Personal Data about you that you provide to us or that we obtain while you are using the chat bot.

Sharing

We share your Personal Data with external service providers (e.g., hotels, airlines, car rental agencies), AI.io Incorporated, our third party partners, our agents, and otherwise as necessary to perform transactions with you and manage our business.

Protection

We employ reasonable and current technical, administrative and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and ensure correct use of Personal Data based on current GDPR standards.

Access & Data Subject Rights

AI.io understands that you may want to change, access or delete your Personal Data. You may do so by accessing your Google Assistant profile or by contacting us at privacy@ai-io.io.

Use

We use personal data to provide you with the products and services through AI algorithms and Machine Learning from our chat bot to make our services better & easier to use.

Cross-Border Data Transfers

To the extent permitted by local law, your use of the Chat Bot or provision of any Personal Data constitutes your consent to the cross-border transfer of Personal Data and the other activities identified in this Privacy & Cookies Policy.

Marketing & Choices

You have control over how we use Personal Data for marketing. You can exercise your control over any marketing communication. Click here for more information.

Children

Persons under the age of 18 are not eligible to use any of our services.

One Collection of Your Personal Data

We collect personally identifiable information (“Personal Data”) about you that you provide to us or that we obtain while you are using the Chat Bot. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number, e-mail address, age, date of birth, gender, username and password for our Chat Bot and any other information you may choose to provide or as may be required to fulfill the requested service. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and bids through your interactions with our Chat Bot. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy. Other key data collection points are as follows:

Sign-in Features: Our Chat Bot includes links to other web Chat Bots and online services whose privacy practices may differ from those of Halo Travel. For example, you can log in to our Chat Bot using single sign-in services such as Google Account Linking or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Data with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Chat Bot to your profile page to share with others within your network. If you submit Personal Data to or through any of those web Chat Bots or services, your information is governed by their privacy policies. We encourage you to carefully read the privacy statement of any web Chat Bot you visit or online services you use.

Social Media: The Chat Bot may also include Social Media Features and Widgets, such as Facebook, Google Plus, Twitter, and YouTube. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Chat Bot. Your interactions with these features are governed by the privacy statement of the company providing it.

Other Travelers: If you purchase certain services, such as airline tickets, for other travelers, we will collect Personal Data of the other travelers that (i) is required to fulfill the requested service and (ii) you may otherwise provide to us. You must make sure that you have the right to provide such information. By providing any Personal Data of another traveler, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such Personal Data as set forth in this Privacy Policy. Personal Data of other travelers is collected only for the purpose of providing such Personal Data to the appropriate travel supplier, such as the airline on which travel will occur, to fulfill the requested service, or as otherwise may be required or permitted by applicable law.

Two Protecting Your Personal Data

We employ reasonable and current technical, administrative and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and to ensure correct use of Personal Data. To provide protection for credit card transactions while in transit, AI.io currently uses Secure Socket Layer encryption.

Three Use of Your Personal Data

We use Personal Data to provide you with the products and services from our Chat Bot, to build features that will make the services available on the Chat Bot easier to use, and to contact you about these services. This includes faster purchase requests, better customer support and timely notice of new services and special offers and more relevant content.

Certain jurisdictions require an explanation of the legal basis for the collection and processing of Personal Data. We have several different legal grounds on which we collect and process Personal Data, including: (a) as necessary to perform a transaction (such as when we perform a transaction with you or respond to your requests); (b) as necessary to comply with a legal obligation (such as when we use Personal Data for record keeping to substantiate our compliance with other laws; (c) consent (where you have provided consent as appropriate under applicable law); and (d) necessary for legitimate interests (such as when we offer you relevant marketing if you have not previously objected). The provision of Personal Data as described in this Privacy Policy is partly a contractual requirement (to provide information at your request and to engage in transactions with you) and partly a statutory requirement (e.g., for us to substantiate our compliance with other laws and defend claims). In general, you do need to provide the Personal Data to engage in transactions with us, except in limited instances when we indicate that certain information is voluntary (e.g., in connection with surveys). Not providing Personal Data may prevent us from providing you with requested information and carrying out transactions. However, you can always exercise control over our use of data for marketing (more info) and you can control the use of cookies on our Chat Bot (more info).

Four Marketing

You have control regarding our use of Personal Data for directing marketing. Specifically, and where required by law with your prior consent, we may contact you to offer special savings or promotions, to provide marketing material or other offers, to request feedback on your experience using the Chat Bot or our services, or to assist us in improving the Chat Bot. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by using the unsubscribe hyperlink provided in any communication or contact us here.

Five Sharing Your Personal Data

Halo Travel does not share your Personal Data, except as disclosed in this Privacy Policy or as otherwise authorized by you. Halo Travel may share your Personal Data with its subsidiaries and affiliated companies and with third parties as described in the categories below:

External Service Providers and Affiliated Companies: When you use our service to reserve airline tickets, hotel rooms or rental cars or to take advantage of any other products and services (such as travel insurance), we may provide Personal Data to the airline, hotel, car rental agency or other involved third-party, including other AI.io companies, such as AI.io’s subsidiaries, its parent company or its sister companies including Priceline Group, and Priceline Partner Network Limited. Please refer to the web sites of third party suppliers for their Privacy Policies and other information on the suppliers.

Halo Travel’s Third Party Partners: In order to provide you with certain services, we may share your Personal Data with third party partners, or require that you transact directly with a third party partner. Third party partners consist of companies with which Halo Travel has contracted in order to provide you with services or products featured on our Chat Bot, such as:

  • Halo Travel Cruises. Halo Travel Cruises are offered through World Travel Holdings, Inc. (“WTH”). When you provide Personal Data in connection with booking a cruise, you are providing such Personal Data to WTH. Our contract with WTH requires WTH to maintain such Personal Data in accordance with this Privacy & Cookies Policy.
  • Group Hotels. Group Hotels are offered through Lexyl Travel Technologies, Inc. (“Lexyl”). When you provide Personal Data in connection with the Group Hotels service, you are providing such Personal Data to Lexyl, which holds such Personal Data on our behalf. Our contract with Lexyl requires Lexyl to maintain such Personal Data in accordance with this Privacy & Cookies Policy.

Please refer to the web sites of third party suppliers for their Privacy Policies and other information on the suppliers. We may revise this list from time to time if we decide to offer additional services through these or other third-party partners.

Halo Travel’s Agents: Many of the operations we perform require us to hire other companies to help us with these tasks. For example, Halo Travel hires companies to help us handle mail and e-mail (including sending and delivering packages, postal mail and e-mail), analyze the data we collect, market our products and services, handle credit card transactions and provide customer service. The companies we employ to help us with these tasks have access to Personal Data to perform their functions, but may not use it for other purposes. Halo Travel requires all agents to whom Personal Data is disclosed to enter into confidentiality agreements and to agree to act in a manner consistent with the relevant principles articulated in this Policy.

Future Business Transfers: Our business is constantly changing. As part of that process, Halo Travel may sell or buy other companies, and Personal Data may be transferred as part of these transactions. It is also possible that Halo Travel, or substantially all of its assets, may be acquired by another company, whether by merger, sale of assets or otherwise, and Personal Data may be transferred as part of such a transaction. In such cases, the acquiring company would be required to honor the privacy promises in this Privacy Policy or obtain your consent to any material changes to how your Personal Data will be handled.

Compliance with Law and Other Disclosures: Halo Travel reserves the right to release Personal Data in order to comply with applicable law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on us. We may also release Personal Data to enforce or apply the terms and conditions applicable to our products and services, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of Halo Travel, our affiliated companies, our customers, or others. Please refer to the privacy statements of the companies with whom we share Personal Data in order to protect us or others against fraudulent or other inappropriate activities

Six Our Policy On Cookies and Other Tracking Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user’s computer hard drive or device, which enable a website to “personalize” itself for each user by remembering information about the user’s visit to the website.

As described in more detail below, our Site uses cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track users’ movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and the Chat Bot, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. Although these activities involve profiling of you as a user, we use this information for the purposes described. Given the nature of our Site and services as a travel provider, and the limited amount of Personal Data we obtain about you, this profiling activity does not produce legal effects for you nor otherwise does it significantly affect you. Nevertheless, to opt-out of advertising and certain other cookies, please see the links below.

Halo Travel Cookies (First Party Cookies): We, at Halo Travel, use our cookies to improve your Chat Bot experience. For example, we use a cookie to reduce the time it takes for you to submit purchase requests by storing a registered user’s e-mail address, physical address, flight, and/or hotel booking preferences so that the user does not need to enter this information every time they want utilize Halo Travel services. We will also use a cookie to keep track of your search criteria while you are engaging Halo Travel services. Halo Travel cookies are associated with a user’s Personal Data. However, no third party may use the information we collect through our Halo Travel cookies for their own purposes.

Third Party Cookies: We work with third-parties that place cookies on our Site to provide their services, including:

  • Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other websites, in combination with non-personally identifiable information about your purchases and interests from other online sites in order to provide advertisements about goods and services of interest to you. Other companies’ use of their cookies is subject to their own privacy policies and not ours. Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.
  • Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what does not, to optimize and improve our Sites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information, and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.
  • Remarketing Pixel Tags and other technologies: In addition, we may share chat bot usage information about visitors to our voice service with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our chat bot and other web sites. For these purposes, we and our third-party advertising companies may place or recognize a cookie on your computer, device or directly in our emails/communications or may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on Priceline during earlier browsing sessions.
  • Flash Cookies: Our partners, who provide certain features on our site or display advertising based on your browsing activity, also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please click here.

Controlling Cookies: We provide you with choice over the use of cookies as described in this Privacy & Cookies Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you’d rather we didn’t use Halo Travel cookies when you visit us, click here for how to configure your browser settings to reject cookies.

To opt-out of third-party cookies, here are some options:

  • To opt-out of ad targeting cookies set by Google and Doubleclick on our site, click here.
  • To disable the display of advertisements served by Criteo, click here.
  • To generally (i.e. not just for this Site) opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising visit the opt-out pages on the NAI website and DAA website or click here. If you are located in the European Union, please click here to opt out.
  • In order to control the collection of data for analytical purposes by Google Analytics, click here.
  • To block other cookies, including those being served by companies that are not part of the NAI or DAA, click here for how to configure your browser settings to reject cookies. You can also delete all cookies that are already on your computer’s hard drive by searching for and deleting files with “cookie” in it.

Mobile Devices

  • Anonymous Device Identifiers and Hashed IDs: We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a data partner may collect de-identified demographic or other data about you received from third parties, as well as data you voluntarily have submitted to us (e.g., your email address) and/or data passively collected from you, such as your device identifier or IP address. However, we will share your email address with our data partners solely in hashed, non-human readable form. If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device’s operating system settings, or follow instructions below.
  • Android Users (version 2.3 and above): To use the “opt-out of interest-based advertising” option, follow the instructions provided by Google here: Google Play Help.
  • iOS users (version 6 and above): To use the “Limit Ad-Tracking” option, follow the instructions provided by Apple here: Apple Support Center

Please keep in mind that, without cookies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web sites, including the Priceline web site, by requiring that, for example, you enter your login name when you return to that web site.

Seven Access or Change Your Personal Data and Data Subject Rights

Halo Travel understands that you may want to change, access or delete your Personal Data. You may do so by accessing your profile or by contacting us at privacy@ai-io.io. To protect your privacy and security, we will verify your identity before auctioning a request, granting access or making changes to your Personal Data. Any request to access your Personal Data will be answered within 30 days of verifying your request. If you have created a profile on any of the services available on our Chat Bot, your Google e-mail address and password are required in order to access your profile information.

Depending on the jurisdiction where you reside, you may have specific rights under local legislation to: (i) request access to your Personal Data; (ii) request rectification of your Personal Data; (iii) request erasure of your Personal Data; (iv) request restriction of processing of your Personal Data; (v) request data portability; (vi) object to the processing of your Personal Data. Contact us at privacy@ai-io.io. if you have questions or would like to exercise such rights.

We will retain your information for as long as your account is active or as needed to provide you services. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Eight Cross-Border Data Transfer

Our Chat Bot is operated in the United States. If you are located outside the US, your Personal Data will be transferred to the US, a jurisdiction that may not provide an equivalent level of protection as your home jurisdiction. The cross-border transfer to the US is necessary for the conclusion or performance of a transaction that you are requesting, and/or for the establishment, exercise, and defense of legal claims. To the extent permitted by local law, your use of the Chat Bot or provision of any Personal Data constitutes your consent to the cross-border transfer of Personal Data and the other activities identified in this Privacy Policy.

Nine Children

Persons under the age of 18 are not eligible to use any services on our Chat Bot.

Ten Changes to the Privacy & Cookies Policy

Halo Travel may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Chat Bot, or advances in technology. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on this Chat Bot prior to the change becoming effective.

Eleven How to Contact Us

Should you have any questions, concerns or comments, please contact us at privacy@ai-io.io. AI.io Incorporated is located at 41 E. 11th Street, New York, NY. 10017 USA. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. – based third party dispute resolution provider (free of charge) found here. You may also have a right to lodge a complaint with a supervisory authority.